TERMS AND CONDITIONS

Business Name: Finestt Merch

Owner: Rey Simental

Business Address: 11901 Tierra Este Rd, El Paso, TX 79938

Phone: +1 915-800-3971

Email: [email protected]

Business Hours: 10:00 AM - 8:00 PM, Daily

Effective Date: August 25, 2026

1. Products & Services

Finestt Merch is a retail clothing and footwear reseller offering popular streetwear, hype, and designer apparel and shoes. All products are subject to availability. Product descriptions, sizing, and pricing are provided as accurately as possible and may change without notice.

2. Pricing & Payment

All prices are listed in U.S. dollars and are subject to change. Applicable taxes, shipping charges, and fees are added at checkout. Payment is due at the time of purchase unless otherwise agreed in writing.

3. Orders & Availability

Orders are confirmed only after payment is received. If an item becomes unavailable after purchase, we will notify you and provide a replacement, exchange, or refund for that item as applicable.

4. Shipping & Delivery

Shipping timeframes and rates are provided at checkout and vary by location and carrier. Finestt Merch is not responsible for carrier delays once an order has shipped.

5. Returns & Exchanges

All sales are final; no returns or refunds are offered. Items may be exchanged within one (1) week of purchase, provided the item is unused and in its original condition. Please retain your receipt for any exchange.

6. Product Condition & Accuracy

We take care to describe items accurately. Minor variations in color or appearance may occur due to photography and screen settings.

7. Customer Responsibilities

Customers are responsible for providing accurate contact, shipping, and payment information. Delays or issues caused by incorrect information may affect order fulfillment.

8. Limitation of Liability

Finestt Merch shall not be liable for indirect, incidental, or consequential damages. Any liability shall not exceed the amount paid for the products purchased.

9. Cancellations

Order cancellations must be requested as soon as possible. Once an order has shipped, it cannot be cancelled.

10. Communication Consent

By providing your contact information, you agree to receive non-marketing communications related to your orders - such as order confirmations, order updates, shipping and delivery notifications, and exchange or pickup information - via phone, email, or text message.

11. SMS Terms of Service

By opting in to receive text messages from Finestt Merch, you agree to receive text messages related to our business. Marketing messages may include special offers, discounts, and product/service updates. Non-marketing messages may include order confirmations, order updates, shipping and delivery notifications, and exchange or pickup information.

You may cancel the SMS service at any time by texting STOP to +1 915-800-3971. After sending STOP, you will receive a confirmation message that you have been unsubscribed. You will no longer receive SMS messages from us. If you wish to rejoin, you may opt in again at any time and messaging will resume.

If you experience issues with the messaging program, you can reply HELP for assistance or contact us directly at [email protected] or +1 915-800-3971.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply. Message frequency varies. For questions regarding your text or data plan, please contact your wireless provider.

12. Privacy Policy

Finestt Merch respects your privacy and is committed to protecting your personal information.

Non-Sharing & Mobile Information Clause: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers is permitted only to support business operations such as customer service, order fulfillment, or payment processing. All other use case categories explicitly exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

For our full Privacy Policy, please visit: https://finesttmerchep.com/pp